Items parcels will be sent via Royal Mail tracked 48 for delivery unless you request otherwise and an extra fee maybe incurred. All deliveries are to mainland UK only – For non-mainland UK orders please contact us for delivery costs.
Please note that some products may take longer than others to be sent out to you, as certain items may be on order. If you have any questions about delivery or you need your order quickly then contact us, and we’ll do our best to help.
Please note that once sealed product has been opened, it cannot be returned. This includes breaking a shrink-wrap seal.
Refund & Exchange: We hope that you will be happy with your purchase from us, but in the unlikely event that you are not, please contact support@redlinecollectibles.co.uk and we will work with you to resolve your issue.
If an item arrives broken or damaged then a refund/replacement will be arranged once the item/s have been returned; the return postage will be refunded. If the product is not in a defective state, but is delivered anyway, we may not compensate the cost of the return postage.
If you simply don’t like the item then under the Consumer Rights Act 2015, you are within your rights to request a cancellation/return. This is called a “cooling-off period”. If the item has been opened, this right is waived, and a refund will not be granted. When sending back products for a cancellation, the sender pays the shipping. We recommend tracked or signed for postage so we can confirm.
If you have any questions and want to know more, please fill in the form below and we will be in touch.
